Slack reminders

Alongside email and SMS, Lapsewise on Pro can post reminders into a Slack channel, so the whole team sees what is coming up, not just the individual owner. Great for ops, finance and compliance teams who want shared visibility.

Setup

1. In Slack, create an app with an incoming webhook for the channel you want reminders in. The step by step guide with screenshots is inside Lapsewise at Account > Notifications > Slack reminders > Setup guide.
2. Copy the webhook URL.
3. In Lapsewise open Account > Notifications > Slack reminders, click Connect Slack and paste the URL.
4. Switch on Enable Slack reminders.

Slack is set per workspace by an owner or admin: one channel, and eligible workspace reminders are posted there.

When to use it

• Shared accountability, a #renewals or #compliance channel where the team sees every upcoming date.
• Backup to email, even if an owner misses their email, the team catches it in Slack.
• Handover safety, if someone is away, the channel still surfaces their due items.

Tips

• Use a dedicated channel such as #renewals so reminders do not get lost in busy general chat.
• Combine with owner assignment: email nudges the owner, Slack keeps the team informed.
• Keep the webhook URL private. Anyone with it can post to that channel.

FAQ

Do I need a paid plan for Slack reminders? Yes, Slack and SMS reminders are Pro features. See Plans & billing.

Can I post to multiple channels? One webhook per workspace. Pick the channel the relevant people are in.

Will it include the record details? Yes. The message names the record, its module and its due date so the team knows what needs action.

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Next: SMS reminders · How reminders work

Connecting Slack sends a real test message to the selected channel. External contacts receive email and do not gain Slack or workspace access.